Refund Policy

All services and products are delivered digitally via the Internet. We are committed to ensuring the satisfaction of our customers and maintaining a fair and transparent refund process.

15-Day Money-Back Guarantee: We offer a 15-day money-back guarantee from the date of purchase. If you are not satisfied with your purchase for any reason, you may request a refund within this time frame, provided that the request meets the criteria outlined in this policy.

Eligibility for Refunds: Refunds will only be considered under the following circumstances:

• Non-Delivery: If you do not receive the product or service due to delivery issues on our end or technical problems, you may request a refund. Claims for non-delivery must be made in writing within 15 days of the purchase date.
• Technical Issues: If you experience problems downloading or accessing the digital product and our support team is unable to resolve the issue, you may be eligible for a refund.
• Defective or Incomplete Product: In the rare case that the product or service is defective or significantly incomplete, you must report the issue within 15 days. Our team will investigate and attempt to resolve the issue. If the issue cannot be resolved within a reasonable time, a full refund may be issued.
• Product Not As Described: If the product received is materially different from what was described, a refund may be issued upon confirmation and validation of the discrepancy. Claims must be submitted within 15 days of the purchase date and must include supporting evidence.

Refund Process: To request a refund, please contact our support or billing department with your order details and reason for the refund. We will assess your request and notify you of the outcome. If approved, the refund will be processed to your original method of payment within 7–10 business days.

Refund Exceptions: We reserve the right to refuse refund requests if any of the following conditions apply:

• The refund request is made after 15 days from the date of purchase.
• The product or service has been significantly used or customized.
• You have failed to provide sufficient information or cooperate in the resolution process.

Children Policy: Our products and services are intended for users aged 18 and above. We do not knowingly collect personal information from children under 13. If we discover that we have collected such information, we will take immediate steps to delete it and cancel any related transactions.

If you have any questions or concerns about this refund policy, please contact us using the information below:

Discount Warranty Hub
Address: 2017 Trinity Lane, Wylie, Texas 75098
Email: info@discountwarrantyhub.com
Phone: (612) 324-6600